Your Fertility and COVID 19: What You Need To Know and How To Move Forward.
Patient Update – June 2, 2020
While we are not quite back to normal operations we are certainly excited to be back in the clinic and treating our patients! Our transition to full operating capacity will continue to be a phased-in process as we adhere to guidelines for social distancing but we are open and providing fertility testing and treatment following strict safety guidelines to keep our staff and our patients safe.
Tennessee Fertility Institute has initiated a safe and controlled re-start of all treatment cycles including:
- Egg Freezing
- Frozen embryo transfer (FET)
- Fresh embryo transfer
- Intrauterine Insemination (IUI)
To protect the safety of our patients and staff, we are observing many social distancing measures onsite. As such, we are implementing a gradual re-start of treatment cycles to regulate the number of individuals onsite each day, and we are therefore limited as to the number of patients that may start a treatment cycle on any specific date.
Many patients who experienced a cycle disruption due to COVID-19 have already spoken with a member of our clinical team to discuss cycle start timing. If you have not yet spoken to your clinical team, and if you wish to initiate one of the above cycle types within the next two (2) months, please contact our office at (615) 721-6250. Our team will review your protocol, medications, pre-cycle checklist, insurance, and authorization. You will also speak with a nurse to assess your current health and identify any final updates required for your pre-cycle checklist.
Moving forward, we request that all patients continue to call the office on Day 1 of their menses. At that time, we will be better able to update you regarding new/changing recommendations and will be able to start fertility treatment cycles if we think it is safe to do so.
We understand that delays are heartbreaking for our patients, and we look forward to continuing your journey toward parenthood in the safest environment possible.
We have resumed diagnostic testing in preparation for upcoming cycles including:
- Blood tests
- Endometrial Receptivity Analysis (ERA) Testing
- Semen Analysis
Testing can be done for patients that may not start cycles immediately but can prepare for future cycles which will be scheduled as quickly and safely as possible.
Onsite Safety Protocols
For patients coming into our clinic, the onsite safety protocols we started last month remain in place. We know there may be a sense of uncertainty regarding safety and operations amid the coronavirus crisis and we assure you that we have put additional safety measures in place.
Please be advised of the following updates to our operations:
1) Patients will be required to wear masks while onsite.
In compliance with state and local ordinances, all individuals will be required to wear face masks while onsite.
All patients will need to wear a face mask or facial protection that covers both mouth and nose in order to enter the facility. Our offices will not provide a face mask – each patient is responsible for obtaining his or her own face mask. If a patient cannot secure a medical-grade face mask, the following are acceptable face protection options: any bandana, scarf, or handmade mask that fully covers the mouth and nose.
2) Our office will continue our guest limitation policy.
In observance of social distancing and to minimize the number of individuals onsite, only the scheduled patient(s) will be admitted to the facility. All patient(s) visiting the clinic for monitoring, bloodwork, or imaging scans must attend without any visitors present. Children are not permitted onsite. We apologize for any inconvenience; however we are committed to protecting the safety of our patients and staff by limiting the number of individuals in our space.
3) All patients will be screened for temperature and health at entry.
To protect our patients, our staff, and our current (and future!) families, every individual entering the office will be required to pass a temperature screening, and will be screened for COVID-19 related symptoms.
4) Cycle Disruption Policy
If an individual demonstrates symptoms of illness during a treatment cycle, or if the individual is mid-cycle and tests positive for COVID-19, the cycle will be cancelled or suspended.
If this cancellation or suspension occurs prior to retrieval, we will issue a credit balance in accordance with services rendered during the cycle. Credit balances will be established on a case-by-case basis. We are not able to extend credit toward products or services provided by third parties (products or services provided by third parties include but not limited to medications, phlebotomy, anesthesia, genetic testing, tissue storage fees, etc).
New Patient, Follow-up and Financial Consults
We will also be continuing consultations for new and existing patients, as well as financial consults, via telemedicine to ensure the highest degree of patient safety. It can often take 4-6 weeks under normal circumstances to prepare for a treatment start so we encourage you to continue moving forward with your appointments/testing so that we are fully prepared for your treatment start as quickly as possible.
- If you would like to schedule a New Patient Consult with one of our fertility specialists, please click here to request an appointment.
- If you would like to schedule a follow up consult with your provider or a financial consult, please call our office to schedule.
As always, we remain committed to your safety and to serving you throughout your fertility journey. Whether in our clinic or via telemedicine, we hope to see you soon to get you back on the path toward starting or building your family as quickly as possible.