Celebrating the Promotion of Shana Puetz to Clinical Manager at Tennessee Fertility Institute

We are thrilled to announce the promotion of Shana Puetz to Clinical Manager at Tennessee Fertility Institute! With her compassionate approach and deep understanding of fertility care, Shana is well-prepared to lead our clinical team and continue enhancing the patient experience.

A Journey Rooted in Passion

Shana’s journey into fertility care began with a profound passion for women’s health. As a nursing student, she was captivated by reproductive health and the complexity of the female body. Her early career as a postpartum nurse at a major academic medical center in Chicago brought her face-to-face with fertility patients who were celebrating their successes, sparking her desire to impact this specific population.

This passion led her to a career as an in vitro fertilization (IVF) coordinator, where her love for the combination of science and human connection blossomed. A move to Nashville for her fiancée’s career brought Shana to TFI, and the two have embraced the city as home ever since.

A Diverse Clinical Background

Before stepping into her new role as Clinical Manager, Shana held multiple positions within TFI that gave her a well-rounded view of fertility care. She started in the Operating Room (OR) and Post-Anesthesia Care Unit (PACU), gaining valuable insight into the patient’s experience before transitioning into her role as IVF Coordinator for Dr. Jane Ruman.

This diverse background has provided Shana with a comprehensive understanding of the fertility journey. “Although I still make occasional appearances in the PACU, I now have a comprehensive understanding of the entire process for patients and a deep appreciation for every member of our care team who supports them along the way,” she said.

From pre-procedure preparation to coordinating patient care, she has experienced firsthand the many facets of fertility treatment, making her uniquely qualified to lead the clinical team.

As a three-time Castle Connolly Top Doctor, Dr. Ruman continues to be a source of hope and guidance for her patients. Her recognition is a testament to her expertise, compassion, and dedication to helping families grow.

A Vision for Streamlined Patient Care

As the new Clinical Manager, Shana’s primary goal is to simplify the fertility treatment process for patients.

“From the moment they walk in the door to the hopeful moment they leave with success, I want them to know exactly where they are in the process, what steps to expect, and how we’ll get there.”

Clear communication, individualized care plans, and a supportive environment are all at the core of Shana’s vision. By streamlining the patient experience, she hopes to alleviate some of the anxiety that can accompany fertility treatments and help every patient feel informed and confident throughout their journey.

A Unique Team Approach

One of the things Shana values most about TFI is the collaborative, team-centered approach to patient care. At TFI, every member of the staff—from the front desk to the embryologists—comes together to ensure the best possible experience for every patient. Weekly team meetings are held to keep everyone informed about the patients scheduled for procedures, ensuring that no matter who you work with, the entire TFI team is invested in your success.

Every single patient who walks through TFI’s doors can expect a warm welcome, comprehensive assessments, personalized treatment plans, clear communication, and unwavering support from Shana and the entire TFI team.

Outside the Office

When she’s not at the clinic, Shana enjoys spending time with her beloved French bulldog, Beau, and her fiancée. She loves to travel, cook, and spend time with family. While she spent over eight years living in Chicago, she still considers herself a small-town girl at heart!

We are excited to see Shana flourish in her new role as Clinical Manager and know that her leadership will continue to enhance the care we provide at Tennessee Fertility Institute!

Ready to begin your fertility journey? Schedule an appointment today to meet with Shana and our incredible team of fertility experts. Let us help you take the next step toward building your family!